Adam was great. But problem didn't manifest while he was here so he was unable to address the issue.Ended up having a new unit installed today. Rick explained everything going on and was a good trustworthy guy. Very happy to have Mark from Souza's been in our life for so long! Kudos to Mark for running a well organized business!
Dallas F.
Received a text when they were on their way,. Arrived on time, Got right to work. Brand new Heat and air in about 5 hours! Reasonably priced! Great team work between the 2 installers! Thanks Adam and Ron! Will recommend!
Angelo F.
Response from the owner: Angelo we appreciate your business and are happy you are pleased with the work done! Look forward to doing business with you in the future!
Great service! Thanks!
Mark R.
Response from the owner: Thank you Mark. Glad we could help.
Sousa’s Heating and Air are the best darn HVAC company I have ever had the opportunity to work with! Thank you Rick and your crew for taking the time to make sure everything was functioning properly! 🙏💕
ELENI K.
Response from the owner: We love to hear that! Thank you, Eleni. It was truly our pleasure.
An great team to work with. Mark helped put our package together and Rick was quick and efficient in installation process.
Sahithi N.
Response from the owner: Happy to help, Sahi!Thank you so much for your business.
All I can say, is we were in a bind and they came out at Ripon House of Praise and fixed our AC before our Conference! They have another customer!
Michael E.
Response from the owner: Thank you for the opportunity, Michael!
Very professional
Matt K.
Response from the owner: Much appreciated, Matt. Thank you for your business.
Rick was awesome. Explained things to us in a very understanding way.
Linda S.
Response from the owner: Glad we can help!
Kimberly G.
Response from the owner: Much obliged!
Greg P.
Response from the owner: Thank you, sir!
Souza's has impressed us with their excellent customer service!
Julie T.
Response from the owner: Thank you, Julie.
Rick showed up once again at the early end of the 4 hour window and was pleasant and professional. Our old cranky AC is running again.
Mike F.
Response from the owner: Glad we could help, Mike. Sometimes those old clunkers just need some love and care 🙂
eric B.
Response from the owner: Grateful for your continued business, Eric!
Rick was extremely knowledgeable and diagnosed the problem in no time! I highly recommend Souza's heating and air conditioning if you want it done the correct way and not just a patch to get your money like other companies do.
Amelia T.
Response from the owner: Thanks for the feedback, Amelia! So glad your experience with us went well!
Marcus M.
Response from the owner: Very helpful, thanks Marcus!!!
Punctual and courteous!
Michael M.
Response from the owner: We appreciate that, Mike!
Highly recommend Souza’s Heating & Air!
Connie H
Response from the owner: Thanks Connie!!!
Our system went out mid summer August heat. I was hoping I could get them out within the next few days or asap but they showed up the same day!!! Within two days we had our full A/C heat units and our hot water heater changed out and all was done with very competitive pricing. We are currently sitting in 68 degrees because we can. (We don’t normally EVER have it that cool).We’re very pleased with the job well done. The guys were friendly and knowledgeable of the work they were installing. Everything was cleaned up nicely and looked great. I would recommend them no doubt and will continue to use Souza’s for any future services.
Jeff A.
Response from the owner: We appreciate you taking the time to show us some love. Thanks Jeff!
Souza’s Heating & Air is the only one you should call! Fast response time & even more so, laughs with you when you realize you unplugged your AC!!
Michele B.
Response from the owner: Haha! Good times. Thanks for considering Souza’s for your service needs!
I contacted Mark Souza Jr. of Souza Bro. early Sunday evening after my A/C stopped working during my girlfriend's father's 86th birthday party. Mark said he would be out the next day (Monday, between 10am-2pm) . Mark showed up and by 12:30pm my A/C was fixed and running like a champ again.I would highly recommend Souza Bro. A/C for all your Heating & Air Conditioning needs.Jon Shaefer"A Happy Souza Bros. A/C Fan!!!"
Jon S.
Response from the owner: Thanks for the kind words, Coach! Happy to help.
We could not be more pleased with the service provided by Souza's.Mark Souza and his team are very professional and courteous and I highly recommend them!
joni A.
Response from the owner: Thank you very much, Joni. Glad to be of service.
The service by Souza was top notch. Their service and professionalism were outstanding. I highly recommend using them. They were responsive, clear, and repaired the problem immediately.
Bob L.
Response from the owner: As always, thank you for your business Coach Lee!
The man knows his business
Quality Home I.
Response from the owner: Thanks! 🙏
Quick response, diagnostic and repair. Will continue to do business with them in the future as well as recommend them to others.
Karen D.
Response from the owner: Thank you, Karen. We appreciate your business!
Tech came when he said he tried to figure out my install issue. After calling in other experts he tried the tips. Since the issue may still come back they didn't charge me for the call. That's class in my opinion.
Thomas W.
Response from the owner: We appreciate this feedback, thank you.
Rick is by far the best! Honest, professional and extremely knowledgeable! Thank you again for helping us out Rick!
Cindy N.
Response from the owner: Thanks Cindy!
Technician came out, diagnosed the problem and was able to patch system for a few days until we could get a new one installed. Installation was fast and they even scheduled to have the roof repaired where they replaced unit. They even made a larger return as the previous one was too small for the square footage. Honest, reliable, and especially fast in this 110 degree heat wave we are having!
Nicole B.
Response from the owner: Thank you for taking the time to give us your feedback
Awesome! AC conks out in middle of heat wave and Souza’s had us up and running again within 24 hours of contacting them! Speedy, expert, professional and friendly service at reasonable rate! If you have an issue trust me, give them a call, be the best decision you make all day!
Mathieu M.
Response from the owner: Good looking out, Dustin! Appreciate the work 👍
Nicole managed to get my request scheduled the same day I called. Rick arrived on time and quickly repaired our A/C.
Steven F.
Response from the owner: Thank you for your business!
Carol F.
Response from the owner: Thank You for the 5 stars!
These guys know what they are doing, all business. One of the best around. Knowledgeable and quick.
Jonathan T.
Response from the owner: Thank you Mr. Tapia!
Showed up when promised and I feel like I am getting good service.
Nadine O.
Response from the owner: We appreciate your feedback and business!
I absolutely love working with Souza’s Heating and Air. They are all incredible. I sell real estate and often come across heating and air issues and Souza’s is the first call I make. I even have past clients from years ago reach out and I send Souza’s to help. My clients are always very happy. I highly recommend Souza’s Heating and Air if you live in Manteca or the surrounding areas of the Central Valley.
Trina B.
Response from the owner: Thank you Trina for your continued business!
They were prompt, friendly and reasonably price. Highly recommend Souza when you have a problem or for their biannual checkup.
Bob D.
Response from the owner: Thank you Bob for your kind words!
Rick was excellent, very informative and nice to work with!!
Robert G.
Response from the owner: So glad we were able to help you out. That you for your business Robert.
Andrea B.
Response from the owner: Thank you so much Andrea for the 5 star review.
Rick, the technician, was kind, respectful, and knowledgeable. He worked quickly to get our unit up and running! Thank you!
Jayne B.
Response from the owner: Thanks for the feedback, Jayne! So glad your experience with us went well!
Very informative and didn't try to up sale anything. Just did what was needed to get me ac back up and running
Saul R.
Response from the owner: Thank you Saul, we strive to please our customers!
Jack C.
Response from the owner: Jack your 5 star review is much appreicated!
Souza's went above and beyond to get our HVAC running again - in fact, it is running cooler than ever. He gave us an option that saved us thousands by not having to buy a new system.
Harold L.
Response from the owner: We appreciate your kind words and are so glad that you had a great experience with us!
Karen A.
Response from the owner: Thank you for taking the time Karen to leave us 5 stars!
Erica W.
Response from the owner: Erica your 5 stars are much appreciated!
Prompt diagnostic and service. This was the third company we tried to resolve our heating issue. Souza actually could do it. Very reasonable and professional.
David H.
Response from the owner: Appreciate you Mr. Hall
Carl D.
Response from the owner: Thank you Carl!
Always a pleasure. Rick and Mark together are always so prompt and professional.Mark always helps me anytime I call. It was hot my air was not blowing cold air. I called Mark and the next day he had Rick at my house. I will always use Souza heating and air.
Jennifer B.
Response from the owner: We are happy to have given you great service and look forward to your business in the future!
Michael M.
Response from the owner: We appreciate the 5 star review!!
Very friendly and professional, a pleasure to work with!
Todd F.
Response from the owner: Thank you for the kind words. Look forward to doing business with you in the future!
Our AC went out and Souza's saved our weekend party! Thank you so much!
Jamie M.
Response from the owner: Jamie you are very welcome! So glad we were able to save the party! Looking forward to future business with you.
Technician was knowledgable Very courteous and respectful of my home
Dennis D.
Response from the owner: Glad to be of help Dennis!
Mark the owner came out did great job went above and beyond help me get my parents hvac system back up and running
Joe K.
Response from the owner: We strive to provide the best customer service and are glad to hear we succeeded!
