Very productive work and appreciated the service
Cruzita R.
Always quick to respond, get right to work no b.s. just facts and great work ethic
Marlena A.
Souza's is the best. I cannot appreciate them more! I highly recommend them for all of your HVAC needs!
Kerry H.
Once again, Souza’s provided outstanding service. We called late this morning and they were able to come out this afternoon and fixed our AC. Thank you!
Frances D.
Response from the owner: Thank you Frances. Your business is appreciated!
I cannot be more satisfied by the service and workmanship I received from Souza Air. The whole Customer Experience was top notch from the administrative staff, the field representatives which included Mark himself. Mark explained the scope of the project in a way I understood it well. He obviously knows his trade and the cooling technology. Adam, the installer, did a perfect installation and was very personable. As a PG&E field employee for over 35 years, I dealt with numerous contractors to know which ones were the best. Souza Cooling is on my list.
VD S.
As always, prompt, professional and get the job done....what else can you ask for.
David H.
Response from the owner: Appreciate you Mr. Hall
Oriel was an excellent technician. He provided detailed repair information, was courteous and efficient
Tami D.
Response from the owner: We are so happy to hear great things about our Technician, we will pass on your kind words. Thank you for the kind review!
I called to have an estimate for a whole house fan. The technicians were friendly and respectful of my home and finished quickly. If you want to deal with honest and professional people, call Souza’s Heating and Air Conditioning.
Stacey P.
Response from the owner: We truly appreciate your kind words! It’s wonderful to know our team made a positive impact. We put a lot of care into every visit, and we’re so glad it came through. Thanks again for choosing us—reach out anytime!
This technician was amazing ! He was efficient in his job , professional, and explain everything he did. Great customer Service !
esequiel G.
Response from the owner: We’re so happy to hear you had a great experience with our Technician! Knowing we met your expectations and delivered the service you
deserve means everything to us. Thank you for the thoughtful review!
Souza's is amazing! Fast response and good communication!
Kerry H.
Response from the owner: So glad you had a great experience working with us! Thank you for the kind words!
Adam was a complete professional while dealing with our a/c check. From the moment I chatted with him at a neighbor’s house, to the time he completed our consultation he was up front about everything we needed, everything that was going great, and what would likely need to be addressed for better efficiency on our older unit. He also won over our dog! I’m sure we will do more business with Souza’s Heating and Air in the future.
Geri W.
Response from the owner: Thank you for placing your trust in us, it was a pleasure to help! We’re so glad you felt supported and well cared for. Your satisfaction means the world, and we’ll be here whenever you need assistance again!
d S.
Response from the owner: Thank you!
Excellent service from the estimate to the final work. I’m extremely happy with the quickness and professionalism. From the time that I called to schedule an appointment, to them coming out and giving me an estimate, to them finishing the work was less than three days. Mark is a great guy and super knowledgeable. He explained everything and answered all the questions that I had, he broke down every single step along with pricing. Their pricing is super reasonable. The crew that came out to do the work were a great group of guys, they were awesome and very respectful and clean. They made sure to cover everything and clean up after they left. Overall, a wonderful experience and great workmanship all around. I will definitely be using Souza’s for any future HVAC needs. I highly recommend this business to anybody with heating and air needs. Thanks again!!
Mitchell T.
Response from the owner: Thank you for the amazing feedback! Making your experience smooth and stress-free is
what we aim for, so we’re thrilled to hear you were satisfied and had a great experience with us. If there’s anything else we
can do, just let us know!
Helpful and polite.
Clinton S.
Response from the owner: Thank you
Called and fixed in the same day on a blown capacitor. Thank You for helping my family!
Cale M.
Response from the owner: I am glad we were able to get you up and running same day. Thank you for trusting in us!
Excellent company highly recommend them
John
Response from the owner: Thank you!
Mark G.
Response from the owner: We appreciate the 5 star review!
Peter B
Response from the owner: Thank you!
Greg P.
Response from the owner: Thank you, sir!
Exceeded all expectations and more! Was such an easy and seamless process. We had a new AC installed the day after we called. Mark took care of everything before we even needed it. Very reasonable pricing. I would recommend Souza to absolutely everyone!
Mallory F.
Response from the owner: Hi Mallory! It was our pleasure to provide you with a new installed AC. We appreciate you and our wonderful customers in Ripon and look forward to providing any Maintenece for you in the future!
This business is outstanding.. technician was on time and provided excellent service on my home.. also answered all my questions and gave excellent advice 👌🏿 I highly recommend this business.
Willie W.
Response from the owner: Willie thank you for the recommendation. We are glad you had such a great experience with us!
Sousa’s Heating and Air are the best darn HVAC company I have ever had the opportunity to work with! Thank you Rick and your crew for taking the time to make sure everything was functioning properly! 🙏💕
ELENI K.
Response from the owner: We love to hear that! Thank you, Eleni. It was truly our pleasure.
Dan M.
Response from the owner: Much appreciated, Dan!
Kathe G.
Response from the owner: Thank you Kathe!
We had the total house fan installed today! We could not be happier! From the quality of the product to the quality install! Great work, thank you!
Geri H.
Response from the owner: Thank you, Geri! We hope you enjoy!
Great work hassle free. Recommend to all.
Jeff L
Response from the owner: Much appreciated, Jeff! We hope you enjoy your QuietCool wholehouse fan!
Courteous, professional, friendly and really go above and beyond! As a Real Estate professional I will be recommending to all my clients, friends and family.
Stephanie M.
Response from the owner: Thank you for the kind words. Look forward to future business with you and for getting the word out for us!
Matthew H.
Response from the owner: Thank you!
HIGHLY RECOMMEND. On time for the job, finished earlier than expected, professional and experienced. No big business BS. To the point on what you need, not what they want to sell you. We wont use anybody else for our AC and Heating needs.
Nater K
Response from the owner: Thank you Nate, happy to do business with you in the future.
Joshua, was very professional and was able to identify the issues quickly and resolve them.
Hollie P.
Response from the owner: Glad we could get it done for you!! We appreciate the 5 star review.
Kyle B.
Response from the owner: Thank you Kyle for your 5 star review!!
As a General Contractor with over 40 years of experience, I highly recommend Souza Heating and Air of Ripon. They recently serviced my personal home, and I was impressed with their cleanliness, efficiency, and professionalism. Their team works quickly without compromising quality, and they leave the job site spotless. If you’re looking for reliable HVAC service, Souza Heating and Air is a top-notch choice!
Don B.
Response from the owner: Much appreciated, Don! Thank you for your business.
Just had some work done at my house. These guys did a great job, we're very punctual, cleaned up after the job, and left everything set up tidy and neat. They will go above and beyond for their customers. I highly recommend that you give them your business.
Mario L.
Response from the owner: Thank you, Mario!
Responsive and on time. Mark patiently discussed some options to not only address our current issue but also how to do it with plan for any further changes in the future. Adam showed up on time and did great work. Professionals that respect your time and home are worth their weight in gold to me.
Rocky H.
Response from the owner: Thank you for the kind words, Rocky. We appreciate the work 👍🏼
manuel A.
Response from the owner: Thank you for the 5 stars, Manuel!
David B.
Response from the owner: Thank You
david B.
Response from the owner: Appreciate the 5 Stars!
Chris M.
Response from the owner: Much Appreciated!
They were friendly and efficient.
Karen A.
Response from the owner: Thank you for taking the time Karen to leave us 5 stars!
Adam was great. But problem didn't manifest while he was here so he was unable to address the issue.
Ended up having a new unit installed today. Rick explained everything going on and was a good trustworthy guy. Very happy to have Mark from Souza's been in our life for so long! Kudos to Mark for running a well organized business!
Dallas F.
Response from the owner: Thank You Dallas, I am glad we could get you set up with a new system. We appreciate your kind words!
Received a text when they were on their way,. Arrived on time, Got right to work. Brand new Heat and air in about 5 hours! Reasonably priced! Great team work between the 2 installers! Thanks Adam and Ron! Will recommend!
Angelo F.
Response from the owner: Angelo we appreciate your business and are happy you are pleased with the work done! Look forward to doing business with you in the future!
Great service! Thanks!
Mark R.
Response from the owner: Thank you Mark. Glad we could help.
An great team to work with. Mark helped put our package together and Rick was quick and efficient in installation process.
Sahithi N.
Response from the owner: Happy to help, Sahi!
Thank you so much for your business.
All I can say, is we were in a bind and they came out at Ripon House of Praise and fixed our AC before our Conference! They have another customer!
Michael E.
Response from the owner: Thank you for the opportunity, Michael!
Very professional
Matt K.
Response from the owner: Much appreciated, Matt. Thank you for your business.
Rick was awesome. Explained things to us in a very understanding way.
Linda S.
Response from the owner: Glad we can help!
Kimberly G.
Response from the owner: Much obliged!
Souza's has impressed us with their excellent customer service!
Julie T.
Response from the owner: Thank you, Julie.
